Socrates Systems

AC-EXS®

The Participant assumes the role of a recently appointed Sales Manager of Socrates Systems, a medium-sized software company specialising in Financial Accounting packages. The Participant is asked to investigate a situation in which a customer has requested that a Sales Executive should be dismissed. There are a number of pertinent facts to be unearthed and the Participant is required to make a decision based on the information they have gathered.

• Code: FF-SS
• Work environment: One 2 one
• Category: C - First-Line Management

Exercise Timings & Criteria