The Support Officer

AC-EXS®

The Participant assumes the role of a newly appointed Support Officer for a group of Sales Managers working for the software supplier, Burgundy Solutions Ltd. Due to unforeseeable circumstances there is no handover period. The Participant is required to deal with issues such as identifying, allocating and co-ordinating the Managers schedules to fulfill internal and external demands, requesting goods and services and monitoring associated internal procedures, for example, querying customer contracts and invoices.

• Code: INB-TSO
• Work environment: Alone
• Category: In - Basket Exercises

Exercise Timings & Criteria